The MTN Do Not Disturb (DND) policy permits users to remove or block mass SMS messaging and marketing communications from targeted MTN lines.
The Nigerian Communication Commission, the nation’s telecommunications regulator, created the Do Not Disturb guiding principle to end the unceasing barrage of unwanted messages delivered to mobile phone subscribers.
Most of these notifications frequently come before some airtime is deducted for services typically not requested by the customers.
The Do Not Disturb policy also helps to protect customers from the dangers of receiving mass text messages.
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Do Not Disturb (DND) On MTN: How it Works
DND automatically suppresses calls and messages from sources it deems undesirable, particularly bulk message providers.
The application automatically disconnects some mobile network provider alerts, especially those intended to reduce airtime. These are typically third-party service alerts and revenue services.
Note that users cannot turn on DND by sending random short messaging service numbers with unfamiliar terms.
Subscribers should instead text a specific keyword to a known number. Additionally, customers must first check their MTN Do Not Disturb status as a matter of identity before triggering a DND request.
How to Check the Status of MTN Do Not Disturb
It’s quite easy to determine your MTN DND’s status. Simply enter a keyword to get it sent to a particular number.
“Status” should be sent as a phrase. Text this phrase to 2442 to have your status verified.
When you send the message, the supplier will respond relatively immediately, letting you know whether you can access the service.
Would you like to stop receiving promotional (Spam) SMS from MTN Nigeria?
Customers of MTN can choose not to receive marketing messages for services from third parties by using the Do Not Disturb (DND) service (Bulk SMS, VAS promos, etc.).
What are the DND’s Major Characteristics?
The service will provide the following:
- Customers can completely Opt Out of receiving promotional messages via SMS and IVR via the fully blocked mode.
- Users can filter service categories for desired promotional communications in partially blocked mode.
- Customers receive the service at no cost.
How to Remove Do Not Disturb (DND) On MTN
It’s really simple to remove unwanted messages or activate the Do Not Disturb (DND) On MTN line, just like it is to check the status of one. Simply text “STOP” to 2442 to stop.
You would receive a notification nearly instantly acknowledging your decision and activating the Do Not Disturb feature.
By texting a keyword to the DND short code 2442, users can choose to use the service.
The customer will text the word STOP to the shortcode 2442 to activate complete blocking mode.
The system will add the client’s number to the DO NOT DISTURB database and activate the complete banning options as soon as the user texts the phrase to 2442
After successfully opting into DND, the user will get a Text message with a link to the DND web portal and other SMS alternatives, such as
“The Do-Not-Disturb service has been successfully enabled on your line.
For further filtering options, please visit https://mtnonline.com/donotdisturb or SMS HELP to 2442. By sending ALL SMS to 2442, you can withdraw your consent anytime.
You will also receive this SMS if you select to stop all promotional SMS (full blocking mode).
“The Do-Not-Disturb service is running in FULL Blocking mode on your line. For further alternatives, go to https://donotdisturb.mtnonline.com:8081/vasportal.
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Reversing the Do Not Disturb (DND) On MTN
By texting ALLOW to 2442, you can withdraw your consent anytime.
The user gets a message with the following categories if they text HELP to 2442:
STOP: To end all SMS
ALLOW: To obtain all SMS
- SMS 1: Receive banking, insurance, and financial products by SMS.
- SMS 2: To get real estate-related SMS
- SMS 3: To get education-related SMS
- SMS 4: Health Sms
- SMS 5: To receive messages on cars and consumer products.
- SMS 6: IT, Broadcasting, Communication, and Entertainment.
- SMS 7: To get travel and leisure-related texts.
- SMS 8: To get sports-related SMS.
- SMS 9: To get an SMS about religion.
Other Techniques For Disabling Unwanted Messages On Your MTN Line
If an MTN user continues to get many unsolicited SMS messages after activating an MTN Do Not Disturb, the next step is to disable each Value Added Service, or VAS, using its unique service code.
As you would have the simplicity of getting it canceled, this strategy is perfect for services that attract airtime while activated.
Users must not respond quickly to messages delivered from service numbers to prevent unjustified SMS and service charges (usually obvious, being brief in length).
In addition, customers should be wary of pop-ups that require a response from them, especially after placing a call, using data, or sending an SMS.
Those who ask you to enter a “1” or a “2” to accept or reject are common.
A user can SMS the word STATUS to the number 2442 to verify their status.
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To Sum Up
When you remove the Do Not Disturb (DND) on your MTN line, it can greatly enhance your mobile experience by ensuring you receive important calls, messages, and alerts without interruption.
Following the simple steps outlined in this guide, you can easily turn off DND and regain full access to your communication services.
Knowing how to manage your DND settings effectively is essential whether you’re expecting important calls or want to stay connected.
Leave a comment below if this article has helped you solve the problem.
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