How to Fix a Tecno Phone that Keeps Restarting

When your Tecno phone starts randomly rebooting or keeps restarting, it hampers regular usage and becomes a nuisance.

Constant unexpected restarts on your Tecno device could indicate some underlying software faults or hardware issues.

Diagnosing the root causes and applying the appropriate solutions is key to stopping the constant restarting problem on your Tecno smartphone.

This comprehensive guide will examine the various reasons for the rebooting issue and the troubleshooting steps you can take to fix it.

Understanding Why Your Tecno Phone Keeps Restarting

How to Fix a Tecno Phone that Keeps Restarting

Before we learn how to fix the relentless restarting, let’s first understand the possible reasons behind this issue:

1. Outdated Software

Older versions of Android OS and Tecno UI software often contain bugs and compatibility issues that may cause random reboots and crashes.

2. Overheating

Excessive device heating due to intensive usage, high ambient temperatures, or poor ventilation can trigger automatic shutdowns.

3. Faulty Power Button

A defective power button sticking inward and getting accidentally pressed can turn off and reboot the phone.

4. Battery Issues

An old, damaged or improperly inserted battery may lead to unexpected device shutdowns.

5. Memory Problems

Insufficient internal storage space and RAM can overload the processor and operating system causing restarts.

6. System File Corruption

Important system data getting corrupted due to bugs, crashes or rooting can also restart the device during operation.

7. Hardware Defects

Rare manufacturing defects or component damage like on the motherboard may be rebooting the device.

Now that we’ve looked at the potential issues, let’s go through effective troubleshooting methods to stop the constant unexpected restarts on your Tecno phone.

Troubleshooting Steps to Stop Restarting Issues on Tecno Phone

Follow these top troubleshooting tips step-by-step to target the restarting problem:

Install Pending Software Updates

Go to Settings > Software Update and install available updates for Android OS and Tecno UI. Updates fix bugs causing restarts.

Reset App Preferences

Go to Settings > Apps > Reset App Preferences to clear app crashes or glitches triggering restarts.

Wipe Cache Partition

Power off the phone, then press and hold Volume Up + Power until the recovery menu appears. Use volume keys to select “Wipe cache partition” and then reboot the device.

Boot in Safe Mode

Power off your phone, then restart it by holding the Power button. When the Tecno logo appears, press and hold the Volume Down key until you see “Safe mode” enabled. This will help diagnose issues caused by third-party apps.

If the restarting stops in Safe Mode, it indicates a problematic app causing the issue. Uninstall recently downloaded apps and test.

Perform Factory Reset

Backup data and reset the Tecno phone to factory defaults. This wipes out any corrupted files or settings triggering the reboots. Test if the issue is resolved after reset.

Check for Physical Damage

Inspect your Tecno phone thoroughly for any physical damage like dents, leaks or cracks that could be disrupting internal components and causing restarts. Get professional repair if required.

By methodically following these troubleshooting steps, you should be able to isolate and resolve the restarting issue on your Tecno smartphone.

Detailed Troubleshooting Guide to Stop Tecno Phone From Restarting

For further help in diagnosing and fixing constant random restarts on Tecno devices, follow these detailed troubleshooting methods:

1. Update Software to Latest Version

Go to Settings > About Phone and check current Android OS version
Then go to Settings > Software Update and download available updates
Install new Android OS and Tecno UI updates
Also, update preloaded apps to the latest versions.
Restart the phone after updating for changes to apply

Updating your phone’s software eliminates bugs that could be causing random restarts.

2. Wipe Cache Partition

Turn off your Tecno phone completely
Press and hold the Volume Up button and Power button together
When you see the Tecno logo, release the buttons
Use the Volume buttons to navigate and select “Wipe cache partition”
Select Reboot once the cache wipe completes

This clears temporary data that could be corrupted and cause system crashes.

3. Reset App Preferences

Go to Settings > Apps
Tap on the menu icon in the top right and select Reset App Preferences
Confirm resetting app preferences when prompted
Restart the phone after resetting the app prefs

Resetting apps will clear any problematic app settings or data-triggering restarts.

4. Boot in Safe Mode

Turn off your phone and turn it back on
When you see the Tecno logo on the restart, press and hold the Volume Down button
Continue holding until you see “Safe mode” enabled at the bottom
Use the phone normally in Safe mode and see if restarting stops

This isolates issues caused by third-party apps. If the phone runs stable in Safe Mode, a downloaded app is likely causing restarts.

5. Uninstall Recent Apps

Go to Settings > Apps and sort by last used
Uninstall any new or suspicious apps recently downloaded
Also, uninstall unused apps and games to free up resources
Check if uninstalling problematic apps stops random restarts

Removing dodgy or resource-heavy apps can fix app conflicts when restarting your device.

6. Free Up Storage Space

Go to Settings > Storage
Check available phone and memory card storage
Delete old photos/videos, downloaded files, and unused apps
Transfer files and media to the cloud or external storage
Low storage can slow down OS and cause system crashes

Freeing up storage space prevents storage and RAM bottlenecks that trigger restarts.

7. Test Hardware Buttons

Press all physical buttons like Power, Volume, and Menu button firmly
Ensure buttons are not stuck and have normal click response
Test buttons multiple times to rule out a fault
Consider replacing any defective buttons

Faulty power or volume buttons getting stuck and accidentally pressed could be restarting your phone.

8. Remove and Reinsert SIM

Turn off the phone and eject the SIM card
Inspect SIM for damage; clean with cloth if required
Insert the SIM card back properly ensuring correct orientation
Turn on the phone and test if the restarting issue persists

Reseating the SIM card establishes a fresh network connection that may fix service errors causing random restarts.

9. Reset Network Settings

Go to Settings > System > Reset Options
Select Reset Wi-Fi, Mobile Data & Bluetooth
Tap Reset Settings and confirm
Test phone after network settings reset

This wipes any problematic network settings that could be interrupting connectivity and causing restarts.

10. Check Battery Health

Go to Settings > Battery
View battery usage details and overall health
Consider replacing the battery if its performance has deteriorated
Also, remove and reinsert the battery to establish a fresh connection

Faulty batteries with loose connections can randomly shut down and restart phones.

11. Turn Off Automatic Restart

Go to Settings > System > Developer options
Turn off the “Auto restart activity after the app crashes” option
This will prevent automatic restarts when apps misbehave

Stopping auto restarts lets you diagnose crash causes instead of restarting the phone each time.

12. Backup Data and Factory Reset

Go to Settings > System > Reset options
Select Erase all data (factory reset) to wipe and reset the phone
Test the phone after factory reset to see if the issue is fixed

Factory resetting your device clears out any corrupt files or settings that could be causing random restarts.

13. Contact Tecno Support

If restarting persists despite troubleshooting, contact Tecno support by email, phone, or live chat. Provide issue details and troubleshooting steps attempted. They can arrange diagnostics or repairs if needed.

Persistently following these in-depth troubleshooting methods should reveal the cause for your Tecno phone constantly restarting. Contact technical support if problems continue despite best efforts.

Alternative Ways to Handle Frequent Restarts on Tecno Phones

If you are unable to resolve the restarting problem on your Tecno device through troubleshooting, consider these alternative options:

1. Use the Phone in Safe Mode

Safe mode isolates issues caused by third-party apps. You can continue using your phone stably in safe mode.

2. Factory Reset as Last Resort

Wipe and factory reset the Tecno phone to see if the restarts stop. Backup data first before resetting.

3. Disable Background Apps and Features

Turn off auto-syncing, Wi-Fi, Bluetooth, and Location when not required. Stop unused background apps. This eases the load on system resources.

4. Update Router Firmware

If restarts mostly happen when connected to Wi-Fi, update your router firmware. Old firmware can cause connectivity issues.

5. Avoid Multi-Tasking

Refrain from using too many resource-intensive apps simultaneously. This prevents system overloads and crashes.

6. Carry Power Bank

Charge the phone with a power bank when outside to avoid unexpected battery drainage that may cause restarts.

7. Schedule Phone Servicing

Take advantage of free servicing or maintenance at Tecno-authorized service centers to diagnose and fix hardware defects triggering restarts.

Preventing Restart Issues on Tecno Phone

Here are some tips to avoid random restart problems when using your Tecno smartphone:

Promptly install Tecno phone software and security updates
Avoid installing unknown third-party apps or tools
Do not root or tamper with default Android software
Monitor phone temperature and prevent overheating
Close background apps not in use to free up RAM
Maintain ample free storage space on the phone
Be careful of physical damage due to drops or liquid exposure
Use phone cases and screen protectors to prevent hardware damage

Following these best practices will minimize technical issues that cause your Tecno phone to randomly restart.

To Sum Up

While unexpected restarts on your Tecno smartphone can certainly be troublesome, identifying the specific cause and applying the right solution will help resolve the problem permanently.

Start with software troubleshooting like updating Android OS, resetting apps, and freeing up storage space. For hardware issues, inspect buttons, battery, and physical damage. Reset the phone to factory settings if nothing else works.

Additionally, utilize Tecno customer support channels if you are unable to stop the restarting problem on your own.

With dedicated efforts and patience, you can certainly troubleshoot and fix a Tecno phone that keeps restarting during normal usage.